Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
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Italy: 3–7 business days
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Europe: 5–10 business days
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United States & Canada: 7–15 business days
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Rest of the World: 7–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number. Please allow 24–48 hours for the tracking information to become active.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the estimated delivery time, please contact us.